Terms & Conditions

1. SERVICES

GreenBox Sewage provides waste management and sanitation solutions, including but not limited to:
  • Residential and commercial sewage tank cleaning
  • Septic system inspection and maintenance
  • Emergency waste removal services
  • Eco-friendly waste disposal consulting
All services are subject to availability and regional coverage. We reserve the right to modify or discontinue services at any time.

2. USER RESPONSIBILITIES

You agree:
  • To provide accurate, current, and complete information when using our contact forms or requesting services.
  • Not to misuse our services for unlawful purposes.
  • To ensure any property where service is requested is safe and accessible.
We reserve the right to refuse service if these conditions are not met.

3. BOOKING & PAYMENT TERMS

All service bookings are to be confirmed through our official communication channels. Payment is required either:
  • In advance via mobile money, bank transfer, or debit card, or
  • On completion via cash or pre-approved method.
Late or failed payments may result in additional charges. GreenBox Sewage is not responsible for any bank or transaction fees incurred by the customer.

4. CANCELLATIONS & REFUNDS

Cancellations made more than 24 hours before the scheduled service time will be refunded in full. Cancellations within 24 hours are non-refundable unless caused by force majeure (e.g., flood, government directive). If we are unable to deliver the service due to our fault, a full refund or rescheduling will be offered.

5. INTELLECTUAL PROPERTY

All content on this website—including text, logos, images, and designs—is the property of GreenBox Sewage Ltd. You may not reproduce, distribute, or reuse any content without express written consent.

6. LIMITATION OF LIABILITY

We provide our services with reasonable care and skill. However, we are not liable for:
  • Indirect or consequential damages
  • Delays caused by third parties or events beyond our control
  • Damage caused by hidden conditions on your property (e.g., poor drainage, blocked access)

7. TERMINATION

We may suspend or terminate your access to the site or our services at any time if you violate these Terms or abuse our staff or systems.

8. GOVERNING LAW

These Terms are governed by the laws of the Republic of Ghana. Any disputes will be resolved in the courts of Ghana.